Warranty Handler and Supplier Reclaiming Expert

We're making every move count

Are you an experienced within Warranty and Purchasing, with a passion for Quality? Kalmar's Counter Balanced division seeks someone with your expertise! You will be responsible for managing supplier relationships, lead activities and engage with suppliers for warranty terms & contractual obligation.

At Kalmar, our people are our greatest asset. Joining us means collaborating closely with our customers and colleagues, facing and overcoming challenges together, and contributing directly to the future of global cargo handling.

The position is located in Panama and you will report to the Head of Product Quality and Q reclaiming, Counter Balanced Division.

Main tasks and responsibilities

• Review supplier recovery behavior, trends, delinquencies and set up engagement strategies, reviews / audits and negotiations across the supplier commodity mix and provide input in supplier contractual processes.
• Negotiation with suppliers for both conditions with/without a written contract with suppliers.
• Work closely with sourcing/SD organizations for supplier quality issues.
• Collaborate with global sourcing for warranty agreement improvement (coverage and warranty level.
• Regular warranty claim follow up.
• Collaborate with product support to improve the claim handling.
• Better/clearer information for the claim clear responsibility internal vs external
• Administration work in supplier claim system and return of non-conformity components to supplier if needed.

What you’ll need to succeed

Education:
Bachelor's degree in a technical field, business or related field

Experience:
6+ years' experience with Warranty, Purchasing, Supplier Quality, Quality or related field
3+ years of experience working with suppliers, supply chain management, or quality
2+ years' experience working in a large global matrixed organization
1+ year of data analysis experience (MS Excel, Power Point, ERP)

Competencies:

• Strong commercial background and negotiation skills
• Fluent in English
• Collaboration skills
• Ability to do independent work as well as teamwork
• Ability to travel to suppliers
• Desire to develop and continuously enhance your own work and nearby processes
• Great accuracy, analytical ability and well structured
• Basic financial knowledge
• Understanding of manufacturing process for different types of parts would be a plus

You will be part of

We believe in our people as it is our people who really make the difference. We always work in close collaboration with our customers, deliver on our promises and never walk away no matter how big the challenge. We succeed because we do it together.

With us, you will have the opportunity to realise your potential and become an important member of our global team.

Interested to join?

If you are excited about this opportunity, please submit your application today!
 
Please note that the interview process may begin before the closing date of the job posting.