Join us and take your career to the next level

Purpose of the Position:

 
Improve process quality performance to produce products or sub-assemblies according to specification.
Provide a combination of technical expertise and leadership abilities to ensure the highest standards of quality in all production processes. Work cross-functionally to optimize manufacturing quality, drive continuous improvements, training and lead problem-solving activities.
Support with coordinating activities that are related to processing supplier non-conforming materials (NCR). This includes subsequent processes or activities that are required to be addressed due to the supplier NCRs

What are your key responsibilities:

Quality Management:

• Improve robustness/ capability of the process (incl. control plan, methods, tools) related to quality
• Develop, implement, and monitor quality control systems and procedures throughout the production process and product lifecycle.
• Analyze product design and processes to ensure quality standards are met.
• Utilize statistical methods to analyze quality data and identify trends or anomalies.
• Lead cross-functional teams to solve production quality and customer issues, implement corrective actions and drive root cause analysis.
• Develop sampling plans, quality related documentation.
• Collaborate with multiple departments to develop solutions with Production Trial Runs (PTR’s) and Engineering Change Requests (ECR).
• Utilize database management and ERP systems to track and manage production quality data.
• Ensure that quality standards align with sustainability practices, optimizing resource utilization and reducing waste.
• Employ advanced analytics techniques to analyze Quality control results and data visualizations to forecast potential quality issues and drive proactive measures.
• Provide detailed quality reports and performance analysis to  the Management Team.
• Administrate and coordinate the Deviation process.

Supplier Quality Management:

• Develop SQA processes such as Internal NCR process, Supplier Warranty Claim process, Incoming Quality Control (IQC), Initial Sample Inspection Request (ISIR) process, etc.
• Supplier NCR (Nonconformity report) (LN system).
• Coordinate claims for supplier NCR with the stakeholders.
• Update the NCR information and status in LN, QLM and NCR Master list and close when addressed.
• Measure and control cost reduction due to inhouse rework and scrap disposition for supplier NCR.
• Supplier Warranty Claim (QLM system)
• Ensure that Supplier Warranty Claim process is carried out effectively.
• Ensure proper communication with all stakeholders and records for supplier warranty claims according to Ottawa Retention Plan such as POFR (Purchase Order for Return) /RGA (Return Good Authorization), supplier failure analysis reports (or equivalent), supplier CAPA and CoPQ reports.
• Ensure warranty claims are credited/ reimbursed back to Kalmar Ottawa according to agreed warranty terms and conditions e.g. Kalmar General Purchasing Agreement,
• Claim Golden Rules and Annex 2 Quality Requirements.
• Measure, monitor and report monthly supplier warranty claim performance.

Collaboration and Leadership:

• Drive a culture of continuous improvement and quality excellence across the manufacturing process.
• Lead Voice of Customer at the plant.
• Foster a learning environment and improve team performance. Train problem-solving methods like 8D or A3, Fishbone, 5 Why, 6 Ms.

What we offer you:

"People who move together"

• Purpose that drives change: You'll have a direct impact on Kalmar’s future and contribute to solutions that
  transform global trade, creating environmental and operational breakthroughs.
• Competitive Benefits: You will have comprehensive healthcare options, matching 401K, performance based
  annual bonus system, 3 weeks paid time off and 11 holidays.
• People who move economies: You'll collaborate with a global team, build strong relationships, solve
  challenges, celebrate wins, and connect with colleagues and clients in an open, sustainable culture.
• Safety that moves us forward: Beyond physical safety, you'll benefit from the stability of a long-standing
  company, established in the 1940s, offering strong job security and a reliable foundation for your career.

What you bring to the role:

Education:

• A bachelor's degree in a relevant field, such as engineering (mechanical, industrial, or quality) or equivalent combination of education and relevant work experience. 
  High School Diploma or GED

Experience:

• 2+ years of relevant experience from a manufacturing environment
• Accuracy, Claims Adjusting, Multi Tasking, Customer Service, Database, Facilitation and Data Entry, Problem Solving and Root Cause analysis

Skills / Knowledge / Competencies:

Technical Skills: 

• Ability to read blueprints, understand manufacturing processes, and use quality tools like FMEA and SPC.
• Knowledge of Google Suite, ERP LN, L2L and Empower QLM desired
• Knowledge of clerical and administrative procedures and systems.
• Knowledge of quality standards and regulations (ISO 9001).

Attention to Detail: 

• A meticulous eye for detail is crucial for reviewing documentation and ensuring accuracy.
• Focus and remain on task in a fast-paced environment, multitask with ease
• Team-player and network building, experience of working with people from different background and culture
  Independent and enthusiastic approach to work

Analytical Skills: 

• Strong analytical and problem-solving skills to identify and resolve issues.
• A strong ability to work with numbers/ data.
• Identify and address/ elevate opportunities for improvement.

Communication Skills: 

• Excellent communication and interpersonal skills to liaise effectively between internal and external stakeholders.
• Excellent coordination skills.

Attention to Detail: 

• A meticulous eye for detail is crucial for reviewing documentation and ensuring accuracy.
• Focus and remain on task in a fast-paced environment, multitask with ease

Other:

• Team-player and network building, experience of working with people from different background and culture
• Independent and enthusiastic approach to work

Cross-functional collaboration with:
 
Suppliers
QEHS 
Production
Materials and Planning
R&D; Engineering
Sourcing, Supplier Development 
Customers and other external stakeholders

Ready to elevate your career? Apply today!

Please submit your resume/CV to be considered!