HR Services Specialist

Join us and take your career to the next level

We are looking for an HR Services Specialist to join our HR Operations team in Sofia, Bulgaria. In this role, you will deliver high-quality HR administration services, ensure accurate HR data, and support employees and managers across multiple countries. This is a great opportunity to deepen your HR expertise in an international environment and contribute to Kalmar’s global success.

What are your key responsibilities:

• HR data administration: Maintain and update employee and organizational data in global HRIS and local systems, ensuring accuracy and compliance.

• Employee support: Handle employee queries via chat and case management tools, resolving issues professionally and within agreed SLAs.

• Payroll & Time and Attendance support: Collect payroll input, perform payroll checks, coordinate with stakeholders, and support post-payroll activities.

• Documentation & compliance: Prepare employment-related documentation (where applicable) and ensure all work follows corporate policies, controls, and legal requirements.

• Process improvement & reporting: Identify opportunities to simplify and enhance processes, update work instructions, and deliver HR reports when required.

What we offer you:

• Rewards that truly count: Attractive compensation package, performance-based bonuses, food vouchers, and transportation allowance to support your lifestyle and recognize your contributions.
• Safety that moves us forward: Comprehensive medical and dental insurance program, plus access to an Employee Assistance Program offering counselling, legal and financial consultation, and crisis support for you and your dependents.
• People who move together: A vibrant, collaborative workplace with 25 days of paid vacation, exciting company events, and a modern office in Sofia—just 5 minutes from the metro—designed to foster connection and team spirit. In addition, we offer the flexibility to work from anywhere in Bulgaria, with only occasional presence required in the office when business needs arise.
• Purpose that drives change: Ongoing learning and career growth through our internal learning platform, giving you access to hundreds of online courses to continuously develop your skills and advance your career.

What you bring to the role:

• Education: Bachelor’s degree in Human Resources, Business Administration, or a related field.

• Experience: At least 2 years in HR administration or a similar HR services role.

• Technical skills: Experience with HRIS systems, Google Suite, and Time & Attendance tools.

• Service orientation: Strong customer service mindset and ability to handle complex queries professionally.

• Collaboration & mindset: Full professional English proficiency, strong organizational skills, and the ability to work effectively across teams and cultures.

• Professional qualities: Positive attitude, ethical behavior, and a proactive approach to process improvements.

Ready to elevate your career? Apply today!

Join us and take the next step in your HR journey with Kalmar. Please submit your CV in English.

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