Junior Specialist, Invoice to Pay

We are making every move count

We at Kalmar are seeking a talented Junior Specialist, Invoice to Pay to deliver ITP services in line with customers’ needs and expectations.

Main tasks and responsibilities

• Perform transactional activities with supervision related to the ITP area.
• Respond to inquiries from external parties and internal stakeholders in a timely, professional, and efficient manner.
• Provide first-line support for ITP-related inquiries across various communication channels (e.g., tickets, chat, phone, email).
• Ensure follow-up and end-to-end resolution of inquiries, involving other departments and teams when applicable and required.
• Identify and escalate unresolved issues to the Team Leader, collaborating to determine appropriate actions and solutions.
• Perform invoice processing activities, ensuring timely and accurate handling of invoices, and follow work allocations from Team Leads.
• Reconcile vendor statements, follow up on missing invoices, and coordinate with the business to resolve unprocessed invoices.
• Maintain strong working relationships with internal teams, including Finance, Procurement, and other cross-functional groups.
• Uphold a high level of customer satisfaction, contributing to the company’s positive brand reputation.
• Deliver services in line with company policies, controls, procedures, and SLAs.
• Actively participate in building and enhancing the ITP function in close partnership with the project team.
• Support transition activities, including knowledge transfer and shadowing, to ensure smooth handover of processes when applicable.
• Maintain accurate, up-to-date documentation within internal systems to support operational efficiency and compliance.
• Complete any additional tasks as assigned by the line manager, contributing to the continued success of the ITP function.

What you’ll need to succeed

• Ongoing or obtained bachelor’s degree in Finance or Business Management.
• Traineeship or experience in ITP or a relevant Finance area.
• Experience with handling simple to complex queries.
• Strong customer service focus and interpersonal skills.
• Analytical, problem-solving, organizational, and communication skills.
• Hands-on experience working with ERP/Cloud systems.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and/or Google Workspace.
• Proactive in taking initiative to improve personal and team work practices.
• Strong communication skills, with the ability to communicate in a professional manner.
• Strong work ethic with the ability to comply with internal controls and policies.
• Full professional proficiency in written and oral English.

You will be part of

We offer you the opportunity to apply your skills and experience and make an impact in our global organisation and the cargo handling industry. You will collaborate with talented colleagues from diverse backgrounds, all inspired by shared, ambitious goals. We value collaboration within our open and inclusive culture. Here, you will have the chance to develop professionally. Join us, and let’s make every move count!

In addition, we offer you:

• Attractive compensation package to reward your contributions and expertise.
• A healthy work environment with a company-sponsored medical and dental insurance program, ensuring your well-being. We also offer an additional Employee Assistance Program that provides counselling, legal and financial consultation, and crisis intervention services to employees and their dependents free of charge.
• Food vouchers to enjoy convenient, tasty meals.
• Work-life balance with 25 days of paid vacation and exciting company events that foster a vibrant team spirit.
• Transportation allowance to make your commute easier and more convenient.
• Flexibility to work from anywhere within Bulgaria, with the option to work from the office based on your preference.
• Ongoing learning and career growth through our internal learning platform offering access to hundreds of online courses to help you continuously develop new skills and advance your career.

Interested to join?

If you are interested, please send your CV in English.

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