Senior Specialist, Cash Collection with German

Join us and take your career to the next level

We are looking for a Senior Specialist, Cash Collection with German to join our team. In this role, you will drive the end-to-end collections process for your customer portfolio, ensuring timely payments, resolving disputes, and safeguarding strong customer relationships. You’ll work closely with internal teams across Kalmar’s global network and play a key role in improving cash flow performance.

This is an excellent opportunity to deepen your expertise in Collections within an international environment and make a real impact on Kalmar’s financial operations.

What are your key responsibilities:

• Drive collections activities through calls and emails, securing timely payments and maintaining accurate customer communication records.

• Manage disputes end-to-end — creation, follow-up, escalation, and ensuring every case has a clear action plan and owner.

• Support correct cash application by resolving queries related to unallocated payments and providing portfolio status updates when needed.

• Achieve performance targets by reducing overdue balances, meeting activity KPIs, and completing month-end tasks within SLAs.

• Ensure process compliance with the Collections Playbook, SOPs, and internal controls while keeping work instructions up to date.

• Collaborate effectively with internal teams, monitor shared mailboxes, and contribute to reporting and continuous process improvements.

• Support the team by following the backup structure and helping onboard/train new colleagues.

What we offer you:

• Rewards that truly count: Attractive compensation package, performance-based bonuses, food vouchers, and transportation allowance to support your lifestyle and recognize your contributions.
• Safety that moves us forward: Comprehensive medical and dental insurance program, plus access to an Employee Assistance Program offering counselling, legal and financial consultation, and crisis support for you and your dependents.
• People who move together: A vibrant, collaborative workplace with 25 days of paid vacation, exciting company events, and a modern office in Sofia—just 5 minutes from the metro—designed to foster connection and team spirit. In addition, we offer the flexibility to work from anywhere in Bulgaria, with only occasional presence required in the office when business needs arise.
• Purpose that drives change: Ongoing learning and career growth through our internal learning platform, giving you access to hundreds of online courses to continuously develop your skills and advance your career.

Become part of a global network of 5,200 professionals across 120+ countries, where your work supports innovation, sustainability, and meaningful change. 

What you bring to the role:

• Education: Bachelor’s degree in Accounting, Finance, Economics, or a related field.

• Experience: 1–3 years in Finance/Accounts Receivable in an international environment.

• Languages: Full professional proficiency in German and English.

• Technical skills: Strong Excel and Google Workspace skills; experience with ERPs/FSCM is an advantage.

• Mindset: Detail-oriented, analytical, organized, and able to prioritize in a dynamic environment.

• Work style: Independent, adaptable, and collaborative, with strong communication skills and willingness to learn across OTC.

Ready to elevate your career? Apply today!

Join us and move your career forward with Kalmar.
Please submit your CV in English.

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