Customer Relations Coordinator

What’s the role about?

As the Customer Relations Manager, you’ll be the cornerstone of our customer engagement. From coordinating seamless visits to our factory, hosting tailored events, and bridging communication across departments, you’ll play a pivotal role in fostering trust and satisfaction.

Your responsibilities will include:

• Organizing and managing customer visits to ensure smooth experiences.
• Hosting on-site visits and customer events that align with Kalmar’s values.
• Acting as the communication link between sales teams, customers, and factory operations.
• Assisting the sales team with presentations, inquiries, and administrative support.
• Following up on customer satisfaction surveys to continuously improve services.

What makes you a great fit?

• Languages: Fluent in both Polish and English, with strong communication skills.
• Customer-first mindset: You excel at ensuring satisfaction and building relationships.
• Presentation pro: Comfortable sharing information with diverse audiences.
• Hands-on and flexible: Ready to dive into production, testing, and quality processes.
• Problem-solving ace: Quick to address issues and deliver practical solutions.

What you’ll need:

• A Master’s degree (commercial or engineering) or equivalent experience.
• At least 3 years of relevant experience in business or product-related roles.
• A proactive, professional, and adaptable personality.

What we offer:

• A chance to represent a global leader in manufacturing.
• Collaboration with an inspiring team of professionals.
• Opportunities to grow and make a real impact.

Ready to make every customer visit extraordinary? Apply today!